Delete your Swaata account.
Swaata gives you an in-app deletion path and an external way to request deletion if you cannot access the app.
Fastest: delete inside the app
Open Swaata and go to Account → Settings → Delete Account. Confirm the request and complete any authentication Swaata asks for. When deletion completes, the app signs you out.
Request deletion without the app
If you have uninstalled Swaata, cannot access the app, or otherwise need an external deletion pathway, send a deletion request to support@swaata.com. Include the mobile number linked to the Swaata account, including country code. You may also include your name and a contact email.
What happens when your account is deleted
- Your Swaata app account is deleted.
- Associated personal data is deleted from active account systems, subject to limited legitimate retention described below.
- Your old profile, trip/account identity and other deleted account data are not restored if the same phone number is later allowed to create a new account.
Limited information we may retain
Swaata may retain limited information when necessary for security, fraud prevention, dispute handling or legal/regulatory requirements. This includes a minimal deleted-number security lock derived from the deleted phone number using a one-way HMAC identifier. The lock does not contain the plaintext phone number as its identifier and is separate from the deleted profile.
The lock may include limited status/audit metadata and remains until released by authorised Swaata support; it may remain indefinitely if no release is requested where it is retained for legitimate security or fraud-prevention purposes. See the Swaata Privacy Policy for more information.
Using the same number again
For security, a deleted number may initially be unavailable for a new Swaata registration. If the number now belongs to you and you need to create a fresh Swaata account, contact support@swaata.com. After appropriate verification, authorised support can release the number. Releasing a number does not restore deleted account data.
Need help?
Email support@swaata.com with the subject Swaata Account Deletion Request.